Australian Law Firm of the Year 2024 logo

Our mission: to achieve justice and dignity for and with refugees through dedicated legal services and advocacy.

Our Work

It’s legal to seek asylum. But in Australia, the process is cruel and complicated. That’s why RACS exists: to achieve justice and dignity for and with refugees through dedicated legal services and advocacy.

RACS helps people who are going through the asylum process to make their claims as convincingly as truth and justice permit.
— The Hon Michael Kirby AC CMG, RACS Patron

A refugee’s journey* to protection with RACS

*This flow chart depicts a typical journey of a person who arrives in Australia on a valid visa. The protection journey will be different from person to person.

A refugee’s journey* to protection with RACS

Requests for help


Our lawyers look at the cases of people seeking asylum and determine the level of support we can provide.

RACS is unable to assist people who are currently outside of Australia. Please contact UNHCR instead.

Visa applications


We work with people seeking asylum to apply for protection. This may include:

  • Collecting evidence

  • Helping to write statements

  • Attending interviews

  • Support with work/study rights

Grants


Being granted a visa means safety and greater certainty. Refugees can now plan for the future.

Appeals


If the application isn’t successful, we may be able to help appeal the decision.

Reuniting with family


In some cases, if an application is successful and a visa is granted, RACS may be able to help refugees reunite with their families here in safety.

RACS's legal help is trauma-informed and holistic. We can provide referrals to adjacent support services for refugees.

*This flow chart depicts a typical journey of a person who arrives in Australia on a valid visa. The protection journey will be different from person to person.

Critical legal help for almost 40 years

A blue and white graphic of a world map. The countries coloured in are countries of clients who RACS represents.

RACS is an award-winning nonprofit delivering free, life-changing legal services for people who have fled persecution to seek safety in Australia. We’re proud to be an independent organisation and one of the oldest community legal centres around. Since 1987, we’ve given legal assistance to more than 70,000 courageous people from over 130 countries.

RACS has given advice to people from 138 countries

In a volatile immigration landscape, RACS has had to be nimble in responding to global crises and ever-shifting policies. Here are some recent examples: 

  • When Afghanistan fell to the Taliban, we rallied our staff, volunteers and partners to launch a crisis response service. 

  • Similarly, our team organised timely support for legal needs arising from refugee crises in Ukraine, Gaza and Lebanon.  

Safety through dedicated legal services

We’ve identified particular areas of vulnerability and need among refugees and people seeking asylum, creating specialist services so that we can better serve: 

  • Children seeking protection without their parents 

  • Women who have experienced or fear domestic, family or gender-based violence through the Women at Risk Program 

  • Members of the LGBTQI+ community, through the LGBTQI+ Safety Program – the only dedicated clinic of its kind in New South Wales 

Advocating for systemic law and policy reform

We listen to the experiences of our clients and the challenges they face, so we are better informed to fight for justice and dignity – from the halls of Federal Parliament to the United Nations

The work we do to enact policy and law reform includes: 

  • Representing the needs of the refugee community in meetings with Government, regulators, politicians and/or other organisations 

  • Organisational inquiries and reviews 

  • Preparing submissions and responses to Government 

Awards and recognition

Australian Law Awards Law Firm of the Year 2024 – RACS

Law Council of Australia Young Migration Lawyer of the Year 2025 – Gretel Emerson

Law Society of NSW Community Service Award 2024 – Sarah Dale   

NSW Humanitarian Award for Best Project in 2022 – Afghanistan Crisis Response Clinic

Women in Law Awards Legal Support Professional of the Year – Amanda Hall  

Australian Law Awards Migration Partner of the Year 2018 – Sarah Dale 

Partnering with RACS

RACS is a registered charity relying on the generosity of individuals and philanthropic organisations to deliver our essential legal services. Learn about our partners here or donate here

Support from thousands of passionate volunteers over the years – including law students, and lawyers from top-tier firms providing pro bono legal services – has multiplied our impact, allowing us to help more refugees and people seeking asylum find a safe future in Australia.