People who come to Australia seeking asylum are amongst the most vulnerable people who come into contact with Australia’s legal and migration system. RACS is committed to helping these people. Our core work is to help people present their cases properly to Australian decision-makers.


  • give people information and advice about refugee law and processes;
  • listen to the stories of people seeking asylum and help them present this information in a relevant manner so decision makers can determine their refugee status;
  • represent children who are in Australia without their parents;
  • help refugees to apply to bring their partners and children to Australia to join them;
  • make complaints for people about serious violations of their human rights to the Australian and United Nations complaints bodies; and
  • write submissions, activate and lobby for law reform in relation to laws or policies that our client experience suggests are or would be unfair.

RACS is proud of the diversity of legal support we are able to provide:

  1. full-time Casework Service from Monday to Friday between the hours of 9.00 am and 5.00 pm to represent and help asylum seekers present their case effectively with the Department of Immigration and the Administrative Appeals Tribunal.
  2. free Telephone Advice service to give information and advice to people located both in the community and in detention between 10.00 am and 11.30 am on Tuesdays only (commencing 29th February).
  3. Following Telephone Advice, RACS sees clients at out Face-to-Face Advice Clinic by appointments including at Randwick, Auburn and Parramatta.
  4. Evening Advice is run by staff and volunteers on Monday evenings.
  5. The Legal Help for Refugees Clinic assists asylum seekers who arrived by boat post-13 August 2012 to apply for protection.
  6. The Legal Help for Unaccompanied Children Project assists child asylum seekers who arrived by boat and were unaccompanied by a parent or guardian.>
  7.  The Asylum Seeker Centre Legal Clinic is run in partnership with RACS and assists ASC (Asylum Seekers Centre) clients with the advice and assistance in relation to their protection claims.
  8. The Auburn Legal Outreach Service assists residents of the Auburn LGA with short drop in sessions and longer sessions by appointment.
  9. The Jesuit Refugee Service Outreach Service assists residents of the Parramatta LGA with short drop in sessions and longer sessions by appointment.
  10. OurFamily Reunion Clinic offers assistance to  refugees holding permanent visas with advice and assistance about bringing their family members to Australia.


Funding Cuts and Changes to our Services

Currently 80% of our work is unfunded. To continue our specialized and invaluable work to protect people we serve, we are actively raising funds through a variety of programs so that we can continue to provide advice and assistance to these asylum seekers. Please donate now:



If you are a person seeking asylum or refugee and believe RACS may be able to assist you in some way, please visit our HOW WE CAN HELP page for more information regarding our services and procedures before contacting us.


Images (c) 2017 RACS/Renee Dixson