The laws and procedures by which you can apply for refugee status are very complicated. If you are a person seeking asylum or refugee seeking legal assistance, we ask that you consult these pages and our FACT SHEETS to inform yourself of the legal options available to you. If you have any questions, please contact RACS.

flow-chart-refugee-process-racs-a3– updated 19 September 2016

If you have received an invitation to apply for a Temporary Protection Visa (TPV) or Safe Haven Enterprise Visa (SHEV) CLICK HERE.

 

For all other issues please one of the following options below:

If you arrived by boat

If you arrived by boat and are seeking legal advice, you can contact us by phone during Telephone Advice hours or come to one of our drop in Outreach services.

Day Time Where
Monday 10am- 12pm Drop in to our Outreach service at the Jesuit Refugee Service, Arrupe Place, 4 Victoria Rd, Parramatta (no appointment needed)
Tuesday 10am-11.30am Call us on (02) 8355 7227 to access Telephone Advice
Wednesday 10am – 12pm Drop in to our Outreach service at the Auburn Centre for Community, 44A Macquarie Rd, Auburn
Friday 10am- 12pm Drop in to our Outreach service at the Jesuit Refugee Service, Arrupe Place, 4 Victoria Rd, Parramatta (no appointment needed)

If you arrived by plane

If you arrived by place and are seeking legal advice, you can contact us by phone during Telephone Advice hours or come to one of our drop in Outreach services.

Day Time Where
Monday 10am- 12pm Drop in to our Outreach service at the Jesuit Refugee Service, Arrupe Place, 4 Victoria Rd, Parramatta (no appointment needed)
Tuesday 10am-11.30am Call us on (02) 8355 7227 to access Telephone Advice
Wednesday 10am – 12pm Drop in to our Outreach service at the Auburn Centre for Community, 44A Macquarie Rd, Auburn
Friday 10am- 12pm Drop in to our Outreach service at the Jesuit Refugee Service, Arrupe Place, 4 Victoria Rd, Parramatta (no appointment needed)
 Monday to Friday You can see RACS’ lawyer for legal advice in the Asylum Seekers Centre (ASC) in Newtown. You need to be an ASC client. Please contact ASC for more information

 

If you are service provider

Warm Referrals by caseworkers are accepted at any time

And caseworkers or agents acting on behalf of clients can make a warm referral for people seeking asylum who arrived by plane by sending us an email to admin@racs.org.au with the subject heading: Warm Referral – plane arrival and containing the following details:

  • Name, Phone number, Language, Interpreter required? Y/N
  • Stage in protection visa process (1, 2, 3, 4 or 5)?
  1. hoping to make a protection visa application in Australia; or
  2. have already made an application but have not yet had a decision from the Department; or
  3. have had an application refused by the Department and need help appealing to the Tribunal; or
  4. have applied to the Tribunal but have not yet had a decision from the Tribunal; or
  5. hold a permanent protection visa and would like help bringing family members to Australia.


Please note, if our  lawyer will see you for an appointment in person. You will need to bring ALL your documents with you when you visit, including:

  • ID documents – passport, birth certificate, driver’s licence, etc.
  • Documents that support your claims for protection.
  • Decision records.

If we are unable to help you with casework, we may refer you to other services available to you or you can use our FACT SHEETS as a guide through the application process.


What we do not do

RACS will not assist you in applying for visas that do not involve claims for refugee status in Australia. or with bringing family members to Australia for those who hold a permanent protection visa. For free general immigration advice contact the Immigration Advice and Rights Centre at: Level 5, 362 Kent St Sydney; Tel (02) 9262 3833 (Tues and Thurs 2-4pm); http://www.iarc.asn.au/.

RACS does not generally provide advice about judicial review in the courts of decisions of the Administrative Appeals Tribunal (‘AAT’).  RACS has a judicial review referral service for certain people seeking asylum who arrived by boat known as fast track applicants who have received a negative Immigration Assessment Authority (‘IAA’) decision or who have been refused a TPV or SHEV and then been excluded from review in the IAA. The service is called Justice for Refugees or ‘J4R’.

RACS is unfortunately only able to take on a few cases due to our limited capacity. If we are not able to formally represent you for this reason, we can provide you with advice in relation to your case.

 

Disclaimer: Please note that the content of this website is provided for information purposes only. RACS does not accept any liability for the information or advice (or the use of such information or advice) which is provided on this website or incorporated into it by reference. No responsibility is taken for any information or services that may appear on any linked websites.